Return Policy and information

Once you have received your package, you have 10 days to fill out the form below. Do not attempt to send back your package until you have completed this form and received a Return Authorization # from us.

All returns will have a 15% Restocking Fee with the exception of items that were damaged when you received them. You will be responsible for the cost of shipping your order back. Please do not return items that have been washed, printed on or that are otherwise unable to be resold. Returns must be sent back using UPS or FEDEX only. This is to ensure tracking ability. DO NOT use the US Postal Service when sending back a package.

Once you have shipped your items back, email the tracking number to support@jonestshirts.com. This is required to get your refund.

This form is only for RETURNS. If you need to make an Exchange for a different size or color of the same style number that you ordered, please fill out the Exchange Form Here.