Return Policy and information

Once you have received your package, you have 10 days to fill out the form below. Do not attempt to send back your package until you have completed this form and received a Return Authorization # from us.

All returns will be charged a 15% Restocking Fee with the exception of items that were damaged when you received them. Please do not return items that have been washed, printed on or that are otherwise unable to be resold. You will be responsible for the cost of shipping your order back. Returns must be sent back using a traceable method of shipping to ensure proper delivery and processing. We recommend using the U.S. Postal Service, UPS, or Fedex.


Once you have shipped your items back, please email the tracking number to support@jonestshirts.com. This is required to get your refund.

This form is only for RETURNS. If you need to make an Exchange for a different size or color of the same style number that you ordered, please fill out the Exchange Form Here.