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Return Policy and information

We have a 3 BUSINESS DAY Return Policy. You have 3 business days from the day that you receive your shipment to complete the form below. If you need to make a return for any reason, please do not attempt to send back your package until you have received a Return Authorization # from us by filling out the form below.

All returns will have a 15% Restocking Fee with the exception of items that were damaged when you received them. Shipping costs from your original order are non refundable. You will be responsible for the cost of shipping your order back. Please do not return items that have been washed, printed on or that are otherwise unable to be resold. Returns must be sent back using UPS or FEDEX only. DO NOT use the US Postal Service when sending back a package.

Once you have shipped your items back, Please email the tracking number to mholmes@jonestshirts.com. This is required to get your refund

Enter the Order Number from your original order

I need to:

If you are doing an exchange,

Please list the exact items that you are sending back and the exact items that you are wanting to get as replacements. Include the Items Numbers, Colors, Sizes & Quantities.

If you are doing a partial return,

Please list the exact items that you are returning. Include the Items Numbers, Colors, Sizes & Quantities.

Reason for return/exchange

Additional Information

Billing Address - The same one that was used on your order

First Name*
Middle Initial
Last Name*
Company (if applicable)
Address*
City*
State*
Zip Code*
Country*
Email*
Day Phone*
Evening Phone

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